Privacy Policy
YourGA (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit and interact with our website https://www.yourga.online
(the “Site”), purchase products, or contact us. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Place an order
- Create an account
- Contact us for support
- Subscribe to updates
- Provide prescription information
Such information may include:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (handled securely by payment processors)
- Prescription details (if applicable)
b. Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and your interaction with the Site, such as:
- IP address
- Browser type
- Operating system
- Pages visited
- Referring websites
- Date and time of access
This data helps us understand how the Site is used and how to improve user experience.
2. How We Use Your Information
We use personal information we collect for purposes including but not limited to:
- Processing and fulfilling your orders
- Communicating with you about your orders, updates, support requests
- Personalizing your user experience
- Improving our website, products, and services
- Analyzing trends and tracking analytics
- Complying with legal and regulatory requirements
3. Cookies and Tracking Technologies
We use “cookies” and similar tracking technologies (such as web beacons, pixels, and analytics tools) to:
- Preserve your login session
- Remember preferences and settings
- Analyze how our Site is used
- Deliver targeted advertising
Most browsers automatically accept cookies, but you can adjust browser settings to reject them. Note that disabling cookies may impact site functionality.
4. Third-Party Services and Links
We may share your information with third-party vendors and service providers who help us operate our Site and services, including:
- Payment processors (e.g., Stripe, PayPal)
- Analytics providers (e.g., Google Analytics)
- Email service providers
- Shipping and fulfillment partners
These third parties are permitted to use your data only as necessary to provide services on our behalf.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
5. Payment Information
Your payment information is processed by third-party payment processors. We do not store full payment card numbers on our servers. Payment processors use industry-standard encryption and security measures to protect your data.
6. Prescription Information
If you provide prescription details for customized lenses or products, you acknowledge that this information is provided for the purpose of fulfilling your order. We will take reasonable steps to protect this data, but we are not responsible for errors in prescriptions submitted by you.
7. Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe any such data has been collected, please contact us so we can delete it.
9. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your data
- Correcting inaccurate data
- Requesting deletion of your data
- Objecting to certain data processing
To exercise your rights, please contact us as described below.
10. Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no website or internet transmission is entirely secure. YourGA cannot guarantee absolute security.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new “Last Updated” date. Your continued use of the Site constitutes acceptance of the updated terms.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: hello@yourga.online